Your items are packed like fine china, but if your package arrives damaged please Contact Us the day your package arrives. Failure to do so will not entitle you to a possible return/exchange. We will contact UPS and they will come out and inspect the damaged package so please make sure to have all the original packaging present. If the package is declared as damaged, a Damage Claim will be processed with UPS.
Collectible Barbie Dolls & Items
Your happiness is our main concern and we want you to be satisfied with your purchase. It is important that you thoroughly read our Store Policies prior to placing your order to avoid any misunderstandings.
We do not accept returns for any Collectible Items unless we are correcting a mistake on our end. We will handle any returns on a case by case basis, but note that we reserve the right to refuse a return. Any item received without a return authorization number will be refused.
Vintage Dolls & Items
We all have our great childhood memories of how items looked, but please note these items are over 50 years old, items do age and we do our very best to thoroughly describe them carefully. Call us if you have any questions prior to participating in our Auction or making a purchase on our site.
We do not accept returns for other items such as Accessories, Books, Clothing and Magazines.